Specific Learning Needs Analysis
Course Mapping
Building of Training Plan for implementation
Deliver complimentary classroom courses where appropriate/required
Formulating success criteria
Technical specification matching
Project coordination
 Help desk setup
 Technical Installation
 E-learning Administrator Training
 Technical Support Training
 Orientation Training for Users
 Program monitoring
 Social internal marketing (i.e., seminars, assemblies, workshops, etc)
 Monthly/Quarterly update/issue resolution meeting
 Schedule and setup – seminars, exhibits, meetings
 Marketing – launch, graduation ceremonies, etc.
 Technical assistance
 Course orientation and navigation
 Training consultation