E-learning and Knowledge Management Implementation
 Human Resource Consultancy
 Training Courses
 Course Content Development
 Testing/Certification
 Support Services

CONSULTING
Yapster e-Learning, Inc. is dedicated to ensuring a successful implementation of e-Learning into each organization we work with. Our experienced consultants provide clients with creativity, tools, and support required to get their Training programs up and running efficiently.

Consulting services include:

 Gather information About Organization's Needs
 Present Potential Solutions
 Specific TNA
 Course Mapping
 Technical Specification Matching
 Formulating Success Criteria

IMPLEMENTATION
Our implementation process begins by making sure our solutions are installed and run properly on your systems and infrastructure. Then we assist in assimilating e-Learning into your corporate culture and helping management and the workforce to embrace the overall training program.

Our best-practice implementation services include:

Gather information About Organization's Needs

 On-site and/or telephone consulting for e-Learning     implementation planning
 Project Management design and development
 Competency mapping
 Integrating e-Learning products into existing curriculum
 Templates for informing you organization of new training tools
 Internal marketing/creating awareness amongst organization members

COURSES
We offer one of the largest product lines in the industry with over 1200 courses, and new courses and content are constantly being produced.

Information Technology Our tremendous range of dynamic technical courses enable learners to keep up-to-date on today's leading applications and help prepare for certification exams. Our vendor-accredited course range includes Oracle, Cisco, Novell, Microsoft, SAP, etc

Desktop Applications Interactive courses such as Microsoft Office or Computer Basics for popular software help users maximize the power of PC applications they depend on every day to improve their personal performance and your organization's productivity.

Professional Development/Business Courses Improve business performance and growth with our highly engaging, interactive, audio-enhanced courses. Our line of over 400 courses offer depth and breadth required to address all professional development requirements and skill gaps.

Maths and Sciences Our mathematics and science programs offer an interactive software suited for intermediate to secondary school students. Various math and science topics are divided into chapters and units ranging from the simplest ones. They are designed as electronic workbooks, complete with exercises, help topics, glossary, media gallery and index. Each unit contains an introduction plus supporting explanation prior to the exercises.

Keyboarding Learn to Touch Type in 90 minutes. This program teaches touch typing for all ages. Keyboarding a to z offers comprehensive lessons, assessments and practice sessions.

CERTIFICATION
Certification is often an incentive for IT Professionals to achieve recognition for their skills. It's also a helpful measure of competency for employers. At Yapster e-Learning, Inc., we take certification seriously. All of our technical Microsoft, Novell, Netscape, Oracle, and Cisco courses are vendor approved and certified materials that track to specific Yapster e-Learning internationally recognized certification exam objectives. This allows individuals to prepare for the skills necessary to pass certification exams and effectively utilize applications.

At Yapster e-Learning, we provide learners with a complete solution in their certification requirements through vendor accredited courses and exams.

SUPPORT SERVICES
Yapster e-Learning, Inc., provides a combination of solutions and services for learning, training, administration, and support to help you organization implement and manage a successful e-Learning program.

Tracking and Administration Managing and evaluating your training program with learning management software is a key component for any e-Learning program. There is a wide range of capabilities that come with learning management programs.

Some of the benefits of learning management include being able to:
 Determine course popularity enabling better planning of future training activity
 Monitor employee training activity and course assessment scores
 Assign specific courses and curricula to students
 Give administrative rights to department managers so they can monitor their particular     department's training progress and follow up accordingly
 Generate numerous levels of reports and usage information
 Track success criteria of training effectively

Helpdesk Our experienced customer support team responds to all user queries. Questions and answers are delivered via telephone, e-mail, or fax.